Kinan Privacy Policy

At Kinan, protecting your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, and safeguard your personal information across Kinan and its sub-brands, Telalah and Aram.

By engaging with our websites, digital platforms, or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal data when you interact with our brands:

Personal Information: Name, contact details, email, phone number, and other identifiers provided through forms, inquiries, or purchases.
Usage Data: Information about how you interact with our websites, including pages visited, time spent, and device/browser details.
Transactional Data: Records of services requested or purchased under Kinan, Telalah, or Aram.
Marketing Preferences: Your communication choices, such as email subscription or advertising consent.

2. How We Use Your Information

Your data is used responsibly and only for purposes that enhance your experience with Kinan and its sub-brands:

To provide and improve our services and customer support.
To personalize your experience with Telalah (lifestyle services) and Aram (community services).
To send updates, offers, or relevant brand communications (with your consent).
To process transactions and manage billing.
To comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell or rent your personal information. We may share data in limited circumstances:

Within the Kinan Group: To provide seamless experiences across Telalah and Aram.
Service Providers: Trusted third parties who support our operations (e.g., IT systems, marketing platforms, payment processors).
Legal Requirements: When required by law, regulation, or to protect the safety of our users.

4. Data Security

We implement strict safeguards to protect your information, including encryption, secure servers, and controlled access. While no system is 100% secure, we are committed to continuously enhancing our security practices.

5. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information.
Opt out of marketing communications at any time.
Restrict or object to certain processing activities.
Request data portability (when applicable).

To exercise these rights, please contact us at kinan.com.